Frequently asked questions

The weight loss programme is not a diet or a one-week crash plan. A doctor and a nutritionist look at food, movement, sleep and body composition together and give you a plan you can continue at home. Results are individual.

It is a 5-star boutique hotel with only 21 rooms, so there are no crowds. A programme starts with a doctor’s consultation and diagnostics, the content is chosen for your goal, and your meals, treatments, exercise and rest are planned for each day.

No. Every programme starts with a doctor’s consultation and an assessment of your starting point.

If you have a diagnosis or ongoing treatment, tell your consultant in advance — the doctor will assess whether the programme suits you. Programmes do not replace treatment by a specialist.

Weight loss, detox and menopause programmes run from 4 to 15 nights; the burnout recovery programme from 4 to 22 nights.

RESTORE is the essential level: the foundation of recovery without extended medical diagnostics, in a standard room.

ACTIVATE goes deeper: laboratory tests, more medical treatments, a final doctor’s consultation and a complimentary night.

TRANSFORM is the most complete: full diagnostics, an endocrinologist, a forest-view suite, a personal assistant, transfer and follow-up after the programme.

Yes. Prices are per programme for one guest, with accommodation included.

Yes, rooms can be booked separately from programmes. Every stay already includes a doctor’s consultation and a 15–20 minute express check-up, a wellness ritual of your choice, Donat Mg water from the spring and entry to the drinking hall.

A doctor’s consultation and a 15–20 min express check-up, a wellness ritual of your choice, Donat Mg water from the spring delivered to your room, entry to the drinking hall, the pool, jacuzzi, 4 saunas and gym, bicycles and Nordic walking, fresh fruit in your room every day, Wi-Fi and parking.

A cold buffet with hot dishes served à la carte: coffee of every kind, including plant-based milk, fresh juices, hot dishes with vegetarian options, pastries and local farm cheeses, cottage cheese, sour cream and honey. Healthy options include gluten-free cereals, nuts, homemade chia puddings and yoghurts.

Lunch and dinner are served à la carte in the restaurant.

The indoor pool is 8 × 4 m and 1.35 m deep, with a counter-current, at about 32 °C. The water is ordinary, not thermal. There is also a jacuzzi at about 35 °C.

Yes. Guests park free of charge in the open car park on the hotel’s enclosed grounds. There is no covered parking. You do not need to reserve a space — just let us know that you are coming by car.

A 4–5 minute walk through the spa park; reception will show you the way. The drinking hall is open 7:00–10:00, 11:30–13:00 and 16:00–19:00. Bottled Donat Mg is in your room every day.

Rogaška Slatina is about 1 h 20 min from Zagreb. Transfers are available from Graz, Ljubljana and Zagreb airports; in TRANSFORM programmes the transfer is included.

An individual transfer is arranged on request: a BMW 7 Series for two or a six-seat Mercedes Viano for a family with luggage. The price depends on the route and the car — send us your flight details and we will prepare an exact offer.

Yes. Most guests go on their own: on foot around the spa town, by car or with the hotel transfer — to the nearest thermal pools, the lakes or the mountains. The transfer drives you there and picks you up when it suits you.

A guided tour can be arranged on request by your personal assistant: they contact a local guide and agree the dates and the trip with our transfer. More on the Hotel page, in “Where to go nearby”.

Slovenia is in the European Union and the Schengen area. If citizens of your country need a Schengen visa, you will need to get it before you travel.

See the Payment page for details.

Yes, a programme can be a gift for your parents or partner — a consultant will issue a gift voucher.